How Omexi Pay Actually Keeps Your Money Safe

Let’s talk straight about security. When it comes to your business’s money, you can’t rely on blind trust. You need to know exactly what’s going on behind the scenes.

At Omexi Pay, we don’t give vague assurances. Security is everything we do. It’s not a layer we add on top; it’s the entire foundation. Think of it less as a shiny shield and more as the reinforced concrete, steel doors, and 24/7 guards that make up our operation.

Curious about what that looks like in practice? Here’s our breakdown.

Starting with the Rulebook: Our Regulatory Foundation

In our world, a strong defense starts with following the rules—the strictest ones.

First and foremost, Omexi Pay is a registered Canadian Money Services Business (MSB). This isn’t just paperwork. It legally binds us to follow Canada’s tough financial regulations, including rigorous Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) programs. Our operations are under regulatory oversight, which means we’re accountable. For a full breakdown of what this means for you, our compliance FAQ has the detailed answers.

Because your business is global, we need partners who can meet local rules everywhere you operate. That’s why we don’t go it alone. We work exclusively with a network of fully regulated partners, like licensed European banks and Electronic Money Institutions. This ensures that whether you’re paying a supplier in Berlin or receiving funds from London, your transaction is handled within a compliant, licensed framework.

We choose these partners deliberately, judging them against high standards for stability and security. The result? The underlying rails of your payment are as secure as the service you see from us.

Locking Down Access: The Tech That Guards Your Account

With the legal framework set, we build our digital defenses. This is about stopping threats before they get anywhere near your money.

Your data is locked down with bank-grade encryption (AES-256). We use it for your information both while it’s stored on our servers and while it’s moving across the internet. It’s the same standard major banks rely on.

And your account login? A password is just the first step. We require mandatory Two-Factor Authentication (2FA) for everyone. Accessing your account needs your password and a code from your phone. It’s a simple habit that blocks the vast majority of unauthorized access attempts.

Security isn’t static. Our team doesn’t just set up defenses and walk away. We proactively hunt for weaknesses by hiring independent experts to try and hack our systems—a process called penetration testing. We also monitor everything in real-time. This proactive stance means we’re fixing potential issues before they can ever become a problem for you. Getting a handle on these features is key to mastering your cross-border payment workflow.

Where Your Money Actually Sits: Protecting Fiat Funds

This part is non-negotiable and very simple: your money is never our money.

Client funds—euros, dollars, pounds—are held in legally segregated accounts with our regulated banking partners. This isn’t our operating budget. These funds are held separately, in trust, and we can’t touch them for any company expense. It’s a fundamental separation that protects your capital.

To make sure these transactions are efficient and liquid, we connect with established, top-tier global payment providers. This gives you reliability without ever compromising on the safeguarding principles we’ve just described.

A Different Approach for Digital Assets

Cryptocurrency requires a different playbook. Our guiding principle here is that we are not a long-term custodian. Our service facilitates conversion, not storage.

For the assets we do manage to enable liquidity, we follow the industry’s core security practice: cold storage. The majority of reserves are kept in offline, multi-signature wallets, disconnected from the internet and out of reach from online threats.

A small, carefully managed portion is kept in secure online “hot wallets” to allow for instant transactions. These are protected with the same intensity as our main platform. For this specialized function, we work with a select group of institutional-grade partners who are experts in digital asset security and carry comprehensive insurance. This provides an additional, critical layer of financial protection.

Security is a Promise We Work to Keep Every Day

We know trust is built through consistent, transparent action. Our approach to security—from the regulations we follow to the tech we build and the partners we choose—is our daily commitment to that.

It’s an ongoing process, not a trophy on the wall. We keep investing, testing, and improving.

Have more questions? For more details on policies and procedures, our Compliance & Security FAQ is the place to go. If your situation is unique, talk to our support team. We’re here to give you the clear answers you need to operate with confidence.